Last Updated: 11 Feb 2025
Welcome to Crew Bank (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access and use our website, located at www.crewbank.ca (the “Website”). We are committed to respecting and protecting your privacy in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our Website, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Website.
This Privacy Policy applies solely to the information collected by Crew Bank from users of the Website. It does not apply to any third-party websites, services, or applications, even if they are accessible through our Website. We encourage you to review the privacy policies of any third-party services you use to ensure you understand their practices.
This Privacy Policy applies solely to the information collected by Crew Bank from users of the Website. It does not apply to any third-party websites, services, or applications, even if they are accessible through our Website. We encourage you to review the privacy policies of any third-party services you use to ensure you understand their practices.
We automatically collect certain information about your device and usage of our Website. This may include IP address, browser type, pages visited, and other similar data. This information helps us analyze user behavior and improve user experience but does not directly identify you unless combined with other personal data.
We may use cookies and similar tracking technologies to track your activity on our Website, remember your preferences, and provide a better experience. You can set your browser to refuse or remove cookies, but some parts of our Website may not function properly if you do so.
We use the information collected during registration (name, email, etc.) to create and manage your account, authenticate your identity through Kinde.com, and provide you with secure access to our Website.
Optional profile information such as your photo, about section, and phone number may be shared with other users only if you explicitly consent to connect with other members. You may also choose to keep this information private.
We may use your contact details to respond to your inquiries, provide customer support, send service-related notifications, or communicate about updates and changes to our services.
We use usage data and cookies to analyze user behavior, improve our Website’s performance, troubleshoot technical issues, and enhance our services.
We may use or disclose your personal information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests and court orders.
We may share your profile details (e.g., photo, phone number, about me) with other user(s) only if you express interest in and explicitly consent to such sharing in order to be contacted by that user.
We may share your information with third-party service providers who perform functions on our behalf, such as:
These service providers are authorized to use your personal information only as necessary to perform services on our behalf and in compliance with this Privacy Policy.
We may disclose your information if required to do so by law or in response to a valid request by a government or law enforcement agency (e.g., in connection with a court order or legal obligation).
In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such event and outline any choices you may have.
Your personal data is stored on secure servers located in North America. We make reasonable efforts to ensure an adequate level of data protection.
We have implemented technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server connections, and regular security assessments.
We keep your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal or contractual obligations. Once the information is no longer required, we securely delete or anonymize it.
Our Website is not directed to children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information without verified parental consent, we will promptly delete that information.
You have the right to access your personal information and request corrections if the information is inaccurate or incomplete. You can typically update your profile details directly through your account settings or by contacting us.
Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. This does not affect the lawfulness of any processing carried out before you withdrew consent.
You may request the deletion of all your data by contacting us or using any available account deletion features. Once deleted, your data will be removed from our active systems, although residual copies may remain in our backups for a short period, and we may retain certain information as required by law.
You can unsubscribe from promotional or marketing communications by following the instructions in those messages or contacting us directly.
We store and process data in North America, which may be outside the country where you reside. By using our Website, you consent to the transfer, storage, and processing of your personal data in North America. We take reasonable steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will post the revised Privacy Policy on the Website with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed of any changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our practices relating to your personal information, please contact us at:
Crew BankWe will do our best to address your inquiries in a timely manner.